This Terms of Service Addendum is entered into between Sustenance's Growth Cultivation Private Limited, a company incorporated under the Companies Act, 2013, bearing CIN U93090TG2018PTC129124 and having its registered office at 4th Floor, Myscape Weave, Financial District, Hyderabad, Telangana, India, 500032 (the "Data Principal"), trading as "KonnectNXT" (referred to in this Addendum as "KonnectNXT", "we", "us" or "our"), and the User (as defined below).
Background
A. KonnectNXT operates a background verification service and has published terms and conditions dated 18 November 2025 at konnectnxt.com/terms-and-conditions (the "Website Terms"), comprising Sections I to XV.
B. KonnectNXT makes available a mobile application branded "Legyt" (the "App"), through which candidate background verifications are initiated and completed on Android and iOS devices.
C. This Terms of Service Addendum (this "Addendum") supplements, and must be read together with, the Website Terms in respect of the User's access to and use of the App. It does not replace the Website Terms. In the event of any inconsistency in relation to the App, Clause 18 governs.
1. Interpretation and Definitions
1.1 In this Addendum, unless the context otherwise requires, the following expressions have the following meanings:
- "Addendum" means this Terms of Service Addendum, together with any schedule to it and any amendment made in accordance with Clause 12;
- "App" or "Legyt" means the KonnectNXT candidate verification mobile application made available through the Google Play Store and the Apple App Store;
- "App Store" means the Apple App Store or the Google Play Store, as applicable, and "App Store Operator" means Apple Inc. or Google LLC and their respective affiliates, as applicable;
- "Employer" has the meaning given to recruiter and employer users under the Website Terms;
- "Privacy Policy Addendum" means the Legyt Privacy Policy Addendum published by KonnectNXT;
- "Requester" means a User who initiates and pays for a verification through the App;
- "User", "you" or "your" means the individual who installs, accesses or operates the App;
- "Verified Individual" means the individual whose identity and background are the subject of a Verification Case; and
- "Verification Case" means a single background verification engagement created through the App and identified by a case reference.
1.2 In this Addendum, unless the context otherwise requires: (a) the headings are for convenience only and do not affect its interpretation; (b) words importing the singular include the plural and vice versa; (c) the words "including", "includes" and "in particular" are illustrative and do not limit the generality of the words preceding them; (d) a reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time; (e) a reference to a Clause is a reference to a clause of this Addendum, and a reference to a Section is a reference to a section of the Website Terms; and (f) a reference to writing includes electronic communication.
2. Acceptance and Application
2.1 This Addendum supplements the Website Terms, which continue to apply to the User's use of the App as they apply to the KonnectNXT website and platform. Where this Addendum is silent, the Website Terms govern. This Addendum must be read together with the Privacy Policy Addendum.
2.2 By creating an account in the App, or by using the App to initiate or complete a verification, the User accepts this Addendum and the Website Terms. If the User does not agree, the User must not access or use the App.
3. Relationship to the Website Terms
3.1 This Addendum supplements the Website Terms and does not replace them. The following table records the section of the Website Terms alongside which each provision of this Addendum operates:
- Clause 4 (Eligibility) supplements Section VI;
- Clause 5 (Licence) supplements Section XI;
- Clause 6 (Relationship of the Parties) supplements Sections VI and VIII;
- Clause 7 (Consent to Verification) is a new provision specific to the App;
- Clause 8 (Accuracy Obligations and Prohibited Uses) supplements Sections IV, V and IX;
- Clause 9 (Fees, Payment and Refunds) supplements Section X;
- Clauses 10 and 11 (Third-Party Services; App Store Terms) are new provisions specific to the App;
- Clause 12 (Availability and Changes) supplements Sections III and XV;
- Clause 13 (Disclaimers) supplements Section IX;
- Clause 14 (Limitation of Liability and Indemnity) supplements Section XII;
- Clause 15 (Suspension and Termination) supplements Section XIII;
- Clause 16 (Grievance and Dispute Resolution) and Clause 17 (Governing Law) operate alongside Section XIV; and
- Clauses 18 and 19 (General; Effect) are new provisions specific to the App.
4. Eligibility
4.1 The User must be at least 18 years of age and legally competent to enter into a binding contract in order to access or use the App. The App must not be used to conduct a verification in respect of an individual below 18 years of age.
4.2 The User is responsible for ensuring that the User's use of the App is lawful in the User's jurisdiction.
5. Grant of Licence
5.1 Subject to the User's compliance with this Addendum and the Website Terms, KonnectNXT grants to the User a limited, personal, non-exclusive, non-transferable, non-sub-licensable and revocable licence to install and use the App on a device that the User owns or controls, solely for the User's lawful use of the verification service.
5.2 All rights not expressly granted are reserved. The User acquires no ownership interest in the App or its content. Section XI of the Website Terms (Intellectual Property Rights) applies to the App, its software, design, trademarks and content.
6. Relationship of the Parties
6.1 KonnectNXT provides verification services as an independent service provider. A verification is initiated at the instruction of the Requester, which in the ordinary course is an Employer or a person acting with the consent of the Verified Individual. KonnectNXT does not take hiring decisions and is not a party to any employment relationship between a Verified Individual and any Employer.
6.2 A verification result is prepared for the Requester who ordered it. Section VII of the Website Terms (AI-Powered Decision Making) applies to results produced through the App, such that automated insights may not be error-free and must be independently reviewed before any critical decision, including any employment decision, is taken.
7. Consent to Verification
7.1 A Verification Case may be created in respect of a Verified Individual only where that individual has given express consent to the verification. Prior to the creation of a Verification Case, the App requires the Requester to confirm affirmatively that such consent has been obtained, and such confirmation is recorded with a timestamp.
7.2 Aadhaar verification is completed by the Verified Individual through DigiLocker, a Government of India service, on a government domain, using the Verified Individual's own credentials. KonnectNXT does not at any time receive DigiLocker login credentials.
7.3 Where the Verified Individual declines or withdraws consent prior to submission, the Verification Case cannot be completed, and the financial consequences are governed by Clause 9.
8. Accuracy Obligations and Prohibited Uses
8.1 The Requester represents and warrants that all documents, images and information submitted through the App are true, complete, current, belong to the Verified Individual, and are submitted with the consent of the Verified Individual.
8.2 The App displays extracted document data for review prior to submission, and the Requester and the Verified Individual are responsible for correcting any extraction error before submitting. Section IX of the Website Terms (Data Security) continues to apply to data sourced from third parties, and KonnectNXT does not warrant the completeness, accuracy or authenticity of data received from external sources.
8.3 The User shall not: (a) submit any forged, altered, expired or third-party document without consent; (b) use the App to capture, submit or verify any document belonging to a person who has not consented; (c) use the App to harass, stalk, investigate, profile or discriminate against any person otherwise than for a lawful verification purpose; (d) reverse engineer, decompile, intercept, probe or tamper with the App or its communications with KonnectNXT's servers, or attempt to obtain unauthorised access to any account or system; or (e) use the App in any manner that contravenes applicable law or infringes the rights of any person.
8.4 Any breach of Clause 8.1 or Clause 8.3 constitutes a material breach of Section V of the Website Terms (Code of Conduct) and may result in immediate suspension or termination under Clause 15, forfeiture of fees, and referral to the competent authorities where required by law.
9. Fees, Payment and Refunds
9.1 The fee for each Verification Case, inclusive of any platform fee and applicable Goods and Services Tax, is displayed within the App prior to payment. Payment is collected through a payment processor licensed and regulated in India. Such fee is consideration for a real-world verification service performed by KonnectNXT and does not constitute a charge for digital content or an in-app digital good.
9.2 Cancellation and Refunds. A Verification Case may be cancelled by the user through the App after payment has been completed. If the Verification Case is cancelled within one (1) hour of payment and before verification processing has commenced, fifty per cent (50%) of the amount paid will be refunded to the original payment method. If the Verification Case is cancelled more than one (1) hour after payment, no refund shall be provided. Where the user does not initiate the Verification Case within forty-eight (48) hours of payment, the Verification Case will be automatically cancelled, and no refund shall be payable. Once the verification report has been delivered, all fees are non-refundable. Nothing in this Section limits any rights that cannot be excluded under applicable law.
9.3 Failed or interrupted payments. Where an amount is debited but the payment cannot be confirmed, the App displays a payment reference and no Verification Case is created until confirmation succeeds. The User may retry confirmation from within the App or contact support, quoting the payment reference, at contact@konnectnxt.com. Amounts collected in respect of Verification Cases that cannot be created shall be refunded or applied to the Verification Case upon confirmation.
9.4 An approved refund may be subject to deduction of processing fees as provided in Section X of the Website Terms. Refund timelines depend upon the payment method and the payment processor and are ordinarily five to seven working days following approval.
10. Third-Party Services
10.1 The App relies upon services provided by third parties, including DigiLocker (a Government of India service), a payment processor, and cloud and notification providers. The User's use of DigiLocker is additionally subject to the terms and privacy notices of that service. KonnectNXT is not responsible for the acts, omissions, availability or content of third-party services beyond its control, but shall exercise reasonable care in the selection and instruction of its service providers.
11. App Store Terms
11.1 The User has obtained the App from an App Store, and the User's use of the App is additionally subject to the terms of the relevant App Store. This Clause 11 applies to the extent required by the relevant App Store Operator, and, in the event of any conflict between this Clause 11 and the remainder of this Addendum, this Clause 11 prevails solely with respect to the User's use of the App obtained from that App Store.
11.2 This Addendum is concluded between the User and KonnectNXT only, and not with any App Store Operator. No App Store Operator is a party to this Addendum or is responsible for the App or its content.
11.3 No App Store Operator has any obligation to furnish any maintenance or support service in respect of the App. As between KonnectNXT and the App Store Operator, KonnectNXT is solely responsible for the App and for addressing any claim relating to it, including any product liability claim, any claim that the App fails to conform to an applicable legal or regulatory requirement, and any claim arising under consumer protection or data protection law.
11.4 In the event of any third-party claim that the App or the User's use of it infringes that third party's intellectual property rights, as between KonnectNXT and the App Store Operator, KonnectNXT is solely responsible for the investigation, defence, settlement and discharge of such claim.
11.5 The User represents and warrants that the User is not located in a country subject to a relevant governmental embargo, and that the User is not listed on any governmental list of prohibited or restricted parties, such that the User's use of the App would be unlawful.
11.6 Apple Inc. and its subsidiaries are third-party beneficiaries of this Addendum, and, upon the User's acceptance of this Addendum, Apple Inc. shall have the right (and shall be deemed to have accepted the right) to enforce this Addendum against the User as a third-party beneficiary, to the extent this Clause 11 applies to the User's use of the App on an Apple device.
12. Availability and Changes
12.1 KonnectNXT may update, modify or discontinue the App or any feature of it at any time, and may require the User to install updates in order to continue using it. Sections III and XV of the Website Terms (Revisions; Modifications) apply.
12.2 The App is provided on an "as available" basis. KonnectNXT does not warrant that the App will be uninterrupted, error-free or available at any particular time, and may suspend access for maintenance, security or legal reasons.
13. Disclaimers
13.1 To the maximum extent permitted by law, the App and the verification service are provided on an "as is" and "as available" basis, without warranty of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement.
13.2 A verification report reflects information available from the sources checked as at the time of the check. It does not constitute a guarantee of any person's character, suitability or fitness for employment and must not be relied upon as the sole basis for any adverse decision. Section IX of the Website Terms continues to apply.
14. Limitation of Liability and Indemnity
14.1 Section XII of the Website Terms (Liability and Indemnification), including the limitation of liability stated in it, applies in full to the User's use of the App. To the maximum extent permitted by law, KonnectNXT shall not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profit, data, goodwill or opportunity, arising out of or in connection with the App.
14.2 The User shall indemnify and hold harmless KonnectNXT, in accordance with Section XII of the Website Terms, against any claim arising out of the User's breach of this Addendum, the User's misuse of the App, or the User's submission of any document or information without the necessary rights or consents.
14.3 Nothing in this Addendum operates to exclude or limit any liability that cannot be excluded or limited under applicable law.
15. Suspension and Termination
15.1 KonnectNXT may suspend or terminate the User's access to the App, with or without notice, where the User breaches this Addendum or the Website Terms, where required by law, or where necessary to protect the App, other users or any third party. Section XIII of the Website Terms (Termination) applies.
15.2 The User may cease using the App at any time and may request deletion of the User's account as provided in the Privacy Policy Addendum. Those provisions which by their nature are intended to survive termination, including Clauses 8, 9, 13, 14, 16, 17 and 18, shall survive.
16. Grievance Redressal and Dispute Resolution
16.1 Any complaint or dispute relating to the App, including in respect of a verification result, a payment or data protection, shall in the first instance be raised with the Grievance Officer named in the Privacy Policy Addendum. KonnectNXT shall acknowledge such complaint within 48 hours and shall endeavour to resolve it within the timelines prescribed by applicable law, including the Consumer Protection Act, 2019 and the rules made under it.
16.2 Where a grievance is not resolved to the User's satisfaction, Section XIV of the Website Terms (Governing Law) applies without modification.
17. Governing Law and Jurisdiction
17.1 This Addendum and the Website Terms are governed by and construed in accordance with the laws of India, without regard to any conflict of law provision. Any dispute arising out of or in connection with this Addendum is subject to the exclusive jurisdiction of the courts of Telangana, consistent with Section XIV of the Website Terms.
18. General
18.1 Entire agreement and precedence. This Addendum, the Website Terms and the Privacy Policy Addendum together constitute the entire agreement between the User and KonnectNXT in respect of the App. In the event of any conflict in relation to the App, this Addendum prevails over the Website Terms solely to the extent of the conflict and solely in relation to the App.
18.2 Severability. If any provision of this Addendum is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced by a valid provision that most closely reflects the original intention.
18.3 Waiver. No failure or delay in exercising any right under this Addendum operates as a waiver of that right.
18.4 Assignment. The User may not assign or transfer any right or obligation under this Addendum without the prior written consent of KonnectNXT. KonnectNXT may assign its rights and obligations to an affiliate or successor.
18.5 Force majeure. KonnectNXT shall not be liable for any failure or delay in performance caused by an event beyond its reasonable control, including any act of God, failure of network or infrastructure, governmental action, or failure of a third-party service.
19. Effect and Precedence
19.1 This Addendum supplements, and does not supersede, replace or limit, the Terms and Conditions dated 18 November 2025, including Section XII (Liability and Indemnification) and the limitation of liability stated in it, which apply in full to the User's use of the App. In the event of any inconsistency between this Addendum and the Website Terms in relation to the App, this Addendum prevails solely to the extent of the inconsistency and solely in relation to the App.
19.2 By accepting this Addendum, the User acknowledges that the User has read and understood it and agrees to be bound by it.